The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
If your unused item is damaged or defective in some way, then we will of course replace it for you. Once the defective item has been returned and assessed by us as being unacceptable, then we will send you a new one free of charge. If, unfortunately, the product has been sold out, then we will contact you to see if you would either prefer another design or a full refund. Please be aware that no refund / exchange is guaranteed as it is subject to our review of the returned product. Also, no refund / exchange will be given for a simple change of heart, damaged goods only.